Health Line Blue

Answers When You Need Them

  • Why is it always late Saturday night when you have an important question about your health, such as:
  • How serious is my baby’s fever?
  • Is this rash on my arm poison ivy?
  • Will my new medication cause a problem with my diabetes?

Who can you call?

 Do you have to wait until your doctor’s office opens? What if you need to know sooner, rather than later?

BCBSNC members don’t have to wait.

 Health Line BlueSM nurses are available twenty-four hours a day, seven days a week, to help you with your health questions.Get help from a specially trained nurse who can answer your questions, address your concerns and help you figure out your next steps – whenever you need it. 

No more nights and weekends wondering about the answers.

No more frustrating Web searches.

No more waiting until Monday morning at 9 a.m. to call your doctor’s office.

Contact Information

Carrier: Blue Cross Blue Shield of North Carolina


Phone: 877-477-2424

Important Notices