Team Member Assistance Program


As a team member of AAA Carolinas, you and your immediate family have complimentary 24/7 access to a variety of professional support resources and tools with Morneau Shepell Team member Assistance Program (EAP).


Understanding Morneau Shepell Team Member Assistance Program (EAP)

Your EAP is a confidential and voluntary support service that can help you take the first step toward change. Let us help you find solutions to the challenges you face at any age and stage of life. You and your immediate family members (as defined in your team member benefit plan) can access immediate and confidential support in a way that is most suited to your preferences, comfort level and lifestyle.

Confidential and No Cost

Your EAP is completely confidential within the limits of the law. No one, including your employer, will ever know that you have used the program unless you choose to tell them. There is no cost to you or your family to use your EAP.

Contact information

Provider: Morneau Shepell


Phone number: 1-844-880-913 or 1-866-695-6327

Short-term Professional Counseling provides support for personal and emotional issues. Choose the counseling delivery option that makes you most comfortable, including: telephone, chat or in-person.

Legal Support Services provide phone or in-person consultation with attorneys to answer legal questions surrounding divorce, custody, adoption, real estate, debt, bankruptcy, landlord/tenant issues, and more.

Family Support Services connects you with a Family Support Specialist for personalized assistance with family planning, parenting, childcare, eldercare, daily living support and more.

Financial Support Services provides consultation with financial professionals to answer financial questions about budgeting, debt management, tax issues, and more.

Access your EAP 24/7 by phone or web.